Richmond, Virginia
Managed IT Services in Richmond, Virginia
Network support, help desk and cybersecurity from the Richmond team formerly known as Data Network Services (DNS), serving Central Virginia businesses since 2004.
Talk to our Richmond team
Tell us what's going on: a slow network, a security worry, a provider who isn't calling back. A Richmond engineer, not a call center, will reply within one business day. Prefer the phone? Call (804) 359-1633.
Formerly Data Network Services: same Richmond team, more behind it
For more than 20 years, Richmond businesses knew us as Data Network Services (DNS). DNS is now part of BrightWorks IT. The engineers, the office and the phone number stayed the same. What changed is what's behind them: a 24/7 security operations center, more engineers to cover vacations and emergencies, and the tools of a multi-state IT company.
Most of our Richmond clients have 20 to 300 employees. They're medical practices, government contractors, and professional firms that need their computer network to just work. They want someone local who will come onsite when it doesn't. For critical issues inside the city, we're onsite in under two hours.
"We've worked with the Richmond team since they were DNS — over 14 years now. When they joined BrightWorks IT, the transition was invisible to our staff. Same people, same responsiveness, but now with stronger security tools and a more structured approach to planning our technology budget."
Dr. Rebecca Owens
Managing Partner, Capital Region Family Medicine
IT services for Richmond businesses
Managed IT & help desk
Unlimited IT help desk support for your staff by phone, email or portal, plus proactive monitoring and patching of every computer and server. One flat monthly fee covers it.
Learn MoreComputer network support
Design, installation and support for business networks: firewalls, switches, Wi-Fi and VPNs. We also do network assessments for Richmond offices that have outgrown their setup.
Learn MoreCybersecurity & data breach response
24/7 threat monitoring, email security, multi-factor authentication and staff training. If a breach happens, we contain it, recover your systems and help you meet Virginia's reporting rules.
Learn MoreCloud & Microsoft 365
Microsoft 365, Teams, SharePoint and Azure, set up correctly and secured. We can also move you off an aging office server.
Learn MoreData backup & disaster recovery
Backups that are tested, not just scheduled, and a written recovery plan so a failed server or ransomware attack costs hours, not weeks.
Learn MoreHIPAA, CMMC & compliance
Practical help with HIPAA, CMMC and NIST 800-171. That covers risk assessments, policies, and the evidence your auditor or prime contractor asks for.
Learn MoreIndustries we serve in Richmond
Healthcare
Medical and dental practices across Richmond, Henrico and Chesterfield. We cover HIPAA-ready networks, EHR support and practice moves. We've taken practices through three EHR transitions with no downtime.
Learn MoreGovernment contractors
CMMC and NIST 800-171 readiness for defense and federal contractors.
Learn MoreProfessional services
Accounting, legal, engineering and financial firms that can't afford a day offline.
Learn MoreOur Richmond service area
Our Richmond office supports businesses throughout Central Virginia. That includes the City of Richmond and Henrico, Chesterfield, Hanover, Goochland, Powhatan, New Kent and Prince George counties, with regular onsite visits to Glen Allen, Short Pump, Midlothian, Mechanicsville, Ashland, Colonial Heights, Petersburg and Hopewell.
Richmond managed IT: frequently asked questions
Ready to fix IT for good in Richmond?
Talk to the Richmond team that's been supporting Central Virginia businesses since 2004.
Visit our Richmond office
BrightWorks IT - Richmond